The Science OF human Error

"In his engaging book, Joseph Hallinan entertains us while simultaneously informing us. There have been decades of science devoted to understanding real human behavior, much of it buried in the complex terminology of technical  journals. Hallinan brings the science to life, showing how it applies in everyday life to everyday people." 

   —Don Norman, Northwestern University, author of
The Design of Everyday Things and The Design of Future Things

"What an eye-opener!...A vastly informative, and for some readers vastly reassuring,
exploration of the way our minds work."  

   --Booklist